Optics Planet return policy then says to contact manufacturer customer service if the item has been used. They are no longer in business. 91 OpticsPlanet reviews. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. Many retailers these days will respond quickly to messages you send them via social media. 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. | Read 281-300 Reviews out of 325 For OpticsPlanet, great customer service is more than just picking up the phone when you call. About OpticsPlanet; GearExpert Blog; How-to Guides; … Get Code 15. You can also contact Optics Planet through their social media pages. Please try reaching out to us directly at care@opticsplanet.com. Thank goodness the transaction was backed by Amazon. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. (2 reviews) Is OpticsPlanet your company? Then started the next 8 months of lies, lies, and more lies. Your experience can help others make better choices. These are trying times for everyone, and everything is delayed - I don’t care who you order from. Get to know your customers. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. Customer Service. Everyone has a job and you’re expected to get it done. Order status was "IN STOCK" said 3-5 days to ship. OpticsPlanet NON existing Customer Service. Categories ... very fast shipping that is free. Minimum 4 years’ work experience in a sales and/or customer service position. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. A free inside look at company reviews and salaries posted anonymously by employees. This is when I found out that there is no Thermacell customer service. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. 10 days … After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. Your experience can help others make better choices. 60 minutes later, I realized I placed the order for the incorrect item. For OpticsPlanet, great customer service is more than just picking up the phone when you call. I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." 15% Off. great customer support - I will be back again! Sale . I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. Unbiased look at Optics Planet. Join the 325 people who’ve already reviewed Opticsplanet. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. Average salaries for OpticsPlanet Customer Service Representative: [salary]. About OpticsPlanet; GearExpert Blog; How-to Guides ; … Ordered a Mark 4 that and they supposedly had 6 in stock. Here are their social … To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Again, we deeply apologize for any inconvenience caused by this issue. Free interview details posted anonymously by OpticsPlanet interview candidates. Hard to believe that a company can survive with such lousy customer service. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". I ordered a product on October 26th. Join the 137 people who’ve already reviewed Opticsplanet. 1 OpticsPlanet reviews. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. If you … After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. Experience in an ecommerce or call center environment preferred. | Read 21-40 Reviews out of 137 … Received a VX-3, contacted Amazon customer service and told to call Optics Planet. We have forwarded your complaint over to the customer service management staff for future training opportunities. From the way it started, to the business model, to the people who work here. You can contact Optics Planet via their customer service contact page. I was skeptical, now very pleased with service. Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. Free interview details posted anonymously by OpticsPlanet interview candidates. Reply. OpticsPlanet ranks 85th among Outdoor Equipment sites. OpticsPlanet.com Shopping Tips. Useful. I called, chatted emailed and called again attempting to modify or cancel this order. Pathetic service and even worse customer service!!! Unbiased look at Optics Planet. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. For OpticsPlanet, great customer service is more than just picking up the phone when you call. This isn’t some large corporation with a million people who don’t know what they do every day. Expire Soon 18 used. 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